Why is leadership buy-in essential for successful adoption of new legal technology?
The leadership buy-in is essential. Leaders need to understand the need for change, be committed to making it happen, and then be united in all fronts.
How does the "train the trainer" approach impact change management?
This means that leaders, as well as those who are closer to the changes and working in the weeds of the product, are given opportunities and responsibilities for making the change happen. This is important because they are the ones who will be using the technology every day and can translate the vision for the change and impart that to others.
How is communication crucial in change management?
Reinforcing the changes being made with continual messaging has to tie back to why this transformation is necessary and acknowledging the different stakeholders, the different workflows, and the different offices.