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The Legal Technology Sales Triangle

Posted on 8 January 2018 by Sean Bernstein

Absent double-monitor computers and the ability to send emails on smartphones, in many ways lawyers continue to practise the same way they have for generations. The legal industry has oft been described as the last great mature industry to modernize. However, growing pressures from clients and stiffer competition from new

Paperless is Valueless Without Vision

Posted on 14 November 2017 by Sean Bernstein

Walk into any law firm, from small solo practitioners to the global behemoths and the one thing they all have in common is paper. Paper is synonymous with legal work. From single sheets strewn across desks to boxes filled with old documents, minute books covering up entire walls to fresh

Big Law and the Lean Startup Model

Posted on 13 November 2017 by Sean Bernstein

Given the methodic progress of large Canadian (law) firms (“LCFs”) in adapting to ever increasing client demands, it is clear a new approach is necessary in order to fulfill clients’ legal needs at a sustainable price point. One potential solution is the adoption of the lean startup model, a process

Good Golf and Good Legal Service

Posted on 10 November 2017 by Sean Bernstein

Golf is unforgiving. An arching 300-yard drive in the middle of the fairway and a 1-inch tap-in putt are both counted as single strokes on the scorecard. Regardless of the majesty of long shots, however, the value returned from a long hit is identical to the short chips and putts

The Law Firm Rewards Program

Posted on 9 November 2017 by Sean Bernstein

Rewards programs have become a staple of the credit card industry, offering everything from airline miles to cash back. Regardless of the gimmick, however, their purpose is clear: to encourage repeated use. The more you use it, the more you get back in return. Sounds simple enough, right? But can

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