How Technology Improves Document Automation Workflows

By Sean Bernstein
Last Updated
Dec 16, 2025
4 min read
Main image - How Technology Improves Document Automation Workflows

Performance driven legal teams have a burning desire to provide exemplary customer service to their clients. Strong interpersonal client relationships are the bedrock of a firm’s profitability, allowing the business to scale growth by expanding Legal Recurring Revenue.

Using technology to implement document automation is one of the best ways to deliver those strong interpersonal client relationships. In an age where people can uncover immediate answers to their questions, clients expect instant responses to their legal queries.

Why document automation enhances client support

Client minute books, corporate records, and other official documents contain most of those pressing answers. Automated workflows to manage those documents speeds up the delivery process to provide those answers, ultimately improving client satisfaction.

Here’s a scenario: suppose you’re a mid-size corporation with pressing legal needs. You have the option to be represented by two different firms.

Scenario #1: paper documentation

At one of those firms, all minute books and corporate records are stored in paper format. Considering it takes 5 minutes to process a single document within minute books, it takes hours to uncover specific answers to your legal questions. It’s very time consuming, and it leaves your own in-house counsel waiting on important information to protect the interests of the business.

Scenario #2: document automation

At the other firm, they use entity management software to automate legal documentation. It’s a much faster workflow compared to the paper trail process, enabling your legal professionals to uncover pertinent information in corporate records within minutes. Your own team receives the immediate confirmation that they need to move forward with strategic decisions to protect the interests of your business.

Which firm has more satisfied clients?

Time is a luxury that very few can afford, especially when it comes to legal decisions that can impact the future of a business. A firm that embraces document automation as a standard operating procedure can provide immediate legal support, enabling clients to utilize hours of their own time more efficiently and effectively. A business that receives this kind of support is far more likely to be satisfied with their legal representation.

Benefits of using document automation technology

Since document automation is the more effective method to satisfy client needs, how do you utilize technology and deliver those support services? Cloud-based subsidiary management software is the best way to centralize all minute book records, manage subsidiaries, and save valuable time on compliance tasks.

No code document assembly

This is one of the greatest benefits of document automation technology. Large law firms may have in-house IT departments, but many small to mid-sized firms don’t have that luxury. With platforms like MinuteBox, there’s no need for in-house development support.

Enterprise grade scanning services are built right into the platform’s capabilities with no coding or technical expertise necessary to complete the process. Your legal professionals can upload minute book records in minutes into carefully organized files that allow for the seamless management of client needs. This further fulfills the need to provide fast and efficient client support, which will generate ongoing revenue for the firm for years to come.

Maintain up to date shareholder and transaction records

Shareholder ledgers keep track of all outstanding shares owned by different investors and record all important dates pertaining to the sale or transfer of shares. It’s a very important record that also includes personal information about the various shareholders within the company.

By digitizing shareholder ledgers into secure cloud-based platforms like MinuteBox, all of that information is stored under the strictest confidentiality. The platform includes built-in biometric and hardware key authorization security measures to protect any information from leaking to the public or from being shared to unauthorized parties. It also organizes and pulls up all corporate records using advanced search filters and parameters, bringing all relevant information to the screen in mere minutes of searches.

Integrated e-signatures double up efficiencies

Routine compliance tasks are some of the most time consuming aspects of corporate recordkeeping. Using platforms like MinuteBox to automate documentation, you can reduce the time it takes to acquire signatures and approvals to a matter of minutes (or even seconds).

Built-in e-signature workflows make the process of securing approvals much faster and easier. The technology also includes date, time, and location stamps that allow you to document all important information related to the approval of minute book records or the sale of new shares to important investors. It’s the ultimate solution to signature and identity verification that accelerates workflows and boosts client satisfaction.

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Many firms want to appear innovative to both their clients and their prospective new hires. Skilled professionals often have experience with innovative technology and they appreciate the ability to streamline day to day tasks. This way, they’re able to devote more time, energy, and resources towards bigger picture solutions that help drive greater growth for the firm.

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Let’s say your firm is in expansion mode; you’re actively on the hunt for new professionals who can bolster the capabilities of your organization. For the sake of argument, let’s say you want to hire 10 new prospects who can add their years of experience to your firm as either legal professionals or paralegals. Now, you need to create employment contracts to solidify the offers.

This is where it gets challenging without the right technology. Drafting employment contracts from scratch is a very time consuming process. Even if you were to use a pre-written template to draft most of the document, there may be specific terms and conditions for each individual hire that need to be inserted into the contract.

What if the template isn’t easy to edit? If you add in new details into the agreement, does it disrupt the entire formatting and force you to spend more time correcting those errors?

Simplify the employment contract creation process

Given the average job offer process takes up to 7 days, break down the above scenario in terms of that cost in time. If you have 10 legal professionals you’re trying to hire, and it takes up to 7 days to complete the process for each individual person, that’s a lot of time spent writing and finalizing employment contracts.

All of that time could become a sunk cost if the new hire doesn’t work out for the firm. Companies spent over $92 billion on training new hires between 2020 and 2021, which is further compounded by employee turnover. You don’t want to invest all of those company resources to, first, draft employee contracts and, second, train and develop that new hire if they’re ultimately not the right fit for the firm.

This is why it’s important to have an automated process that allows you to create employment contracts faster and easier. With the right platform, you can have document assembly and creation like you’ve never seen before. This way, you can gain back some of those working hours spent creating documents and reinvest that time and resources back into the business. You can also devote more time towards vetting and qualifying prospects so that you get the best new hire to support your growing business needs.

No code injection increases accuracy and efficiency

Certain platforms provide code-free employment contract assembly solutions that make the process even easier for your teams. You can use these drag and drop solutions to draft advanced legal or employment contracts as fast as you need to get them out the door.

These platforms are intuitive, easy to use, and built with a user-friendly interface. You can create automated documents and legal forms that can be sent off to the right party instantly. Plus, you can even save previously written text blocks within the platform and drop them into new documentation as needed. This makes it easier to reproduce elements of the contract that are ubiquitous across all offers, further reducing time and energy required to draft new employment contracts. It’s a win-win all around!

Are you ready to inject a code-free employment contract creation process into your organization? Join the MinuteBox revolution so that you can earn back more of your own time as you continue to source, vet, qualify, and hire new professionals that will contribute to the future growth of your business.

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What is Legal Entity Management?

Legal entity management is really risk management. It refers to a set of tools and practices to help manage corporate risk. This is vital in the early stages where it is easier to control and get a handle on.

The management includes storing all information, documents, and all other corporate records. This means all ongoing business matters, calendars, reminders and keeping track of what information needs to go where.

Minute Book Management

A minute book is a safe place to keep all corporate records. This is minutes from meetings, register of all the directors, shareholders and officers involved with the corporation. It is necessary to keep these books.

Once, these records were all kept by hand and on paper. Now, technology advancement allows corporations to keep all their minute books information digitally. All forms, notes and certificates can all be entered digitally.

A minute book contains all and any information the corporation needs or uses. Meetings, notices, register of transfers and whatever else is pertinent to your corporation.

Digital Transformation

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Much easier to store and access, items deemed personal or sensitive are secured in a password-needed file. Others can be made open for easy access to whoever needs them.

Anytime records need to be updated, they can easily be accessed from anywhere and updated regularly when needed. The entire book doesn’t need to be accessed. Now, you can just access the portion you need to add new notes, add meeting minutes or any news about the board of directors.

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Any time any legal issue arises, whether small or significant, your minute book will serve as a legal representative for the organization. If you don’t keep these records, there can be penalties, like fines for the corporation and individuals, as well.

This can also cause delays for taxes, or other business matters. If there are legal complications, then that will ultimately cost the corporation time and money. It can mean a lot of headaches for a lot of people, even those who have since moved on.

Minute Book Importance

It’s vital the minute book be kept up-to-date and maintained regularly. It should be done by a lawyer or someone who is in a position of authority and security. It needs to be stored safely and with limited access, to ensure it’s contents are secure.

Putting your minute book on a digital file is a secure way to store it and much easier to maintain and manage. Files can be added, accessed and updated in seconds, so there is never a delay or concern.

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With document automation technology, most of the workflows to create those deals are consistent from client to client. Once the templates are created, they can be cookie-cuttered, duplicated, and customized to each client experience.

How document automation improves B2B client relationships

When documentation is completed more efficiently, the deals attached to those documents can be finalized with more speed and precision. If large deals are being conducted between one large banking institution and another corporate entity, the speed and efficiency delivered through document automation solutions generates more revenue at faster rates for both entities.

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When banking and financial institutions are ready to modernize their workflows with automated solutions, it’s important they select the right solution to support their needs. Entity management software is one of the best solutions on the market.

Entity management platforms are cloud-based solutions, which means users can access all information stored within the platform from a location of their own choosing. This flexibility perfectly aligns with what banking executives are looking for in a document automation solution. They can view the records remotely, secure with the knowledge that their documents and business records are protected in the cloud using biometric and hardware key authentications.

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